Privacy Policy

Maintaining the privacy of your information is important to Vinra hospitality. This Privacy Policy describes Vinra hospitalitys’ current policy on how we collect and use the “Personal Information” that you provide through Kindly read the entire policy carefully. By using the site and you providing us with information, you consent to the Privacy Policy.

Vinra hospitality may revise this Privacy Policy from time to time to reflect changes in the law, Vinra hospitalitys’ privacy practices, or the features on the Site. Any changes to our use of personal information will be reflected in such revised privacy policy as posted on this Site along with new effective date. Therefore, kindly review the Privacy Policy periodically to remain aware of Vinra hospitalitys’ current policies and practices.

Please note that this Privacy Policy is not a contract and does not create any legal rights or obligations.

Information that we collect

Personal Information collected through, about you may include, but is not limited to:

Your name, address, telephone numbers and fax numbersEmail address We also collect non Personal Information as described below.

Online Purchases/ Reservations

If you purchase Room nights/make reservation through, you provide Personal Information such as name, address, email address and telephone number to us in order to complete the transaction.

Promotions & Contests

Vinra hospitality occasionally sponsors promotions and contests to give members the opportunity to win various prizes. We may combine Personal Information from promotions and contests with non-Personal Information collected through cookies and other means (described below).


Vinra hospitality occasionally sponsors optional customer surveys to improve our services. In the surveys, you provide personal information and answers to survey questions, both of which we may combine with data collected by cookies and through other means specified in this policy.

Automatic Collection

When you use the Site our servers may automatically collect non-personal information as you browse our Site. This non- personal Information may include your internet protocol (IP) address, IP address of your referral site, country, language, browser type, domain name, access time and duration of your session.

How we use the Personal Information/ Non Personal Information you provide

Vinra hospitality uses Personal Information collected in conjunction with registration or purchases on our Site to complete transactions, to facilitate payment and to otherwise fulfill requests for services. We also use your Personal Information to provide you with a more effective customer experience. In order to do this, Vinra hospitality may process your Personal Information or combine it with other information that we collect or that is publicly available.

• Group Companies, Partners, Subsidiaries and Third Parties

Vinra hospitality may share your Personal Information with our Group Companies, partners and wholly-owned subsidiaries of Vinra hospitality. From time to time, we may engage third parties to process your Personal Information on our behalf. We may also share your Personal Information for the purpose of providing you with services, information or promotional opportunities that may be of interest to you.

• surveys

Vinra hospitality may use Personal Information as well as the answers you provide to survey questions in combination with information collected from cookies and through other means specified in this policy to improve our services to you. We may contract with third parties to perform surveys. We may use Personal Information that you provide in filling out any surveys to send you information about, without limitation, contests or promotions, special offers, and other information we feel may be of interest to you. Contests and Promotions.

Vinra hospitality uses Personal Information you provide us in connection with any contest or promotion to notify you if you are a winner and to send you information about, without limitation, future contests and promotions, special packages, and other information, which, we feel, may be of interest to you.


Cookies help establish a user session and allow our server to correctly provide Site users with the appropriate information, advertisements and services. We also use cookies to ensure that you obtain the information you request and to authenticate your authority to access the Site. If you are a Club One member and you elect to have the Site store your Club One number, the cookie stored on your computer will contain your Club One number. We also use cookies to track the usage of our Site in order to improve the Site according to our customers’ needs. Additionally, cookies allow us to pre-fill certain data fields with your information when you visit the Site to make a purchase, making the process more convenient for you.

Vinra hospitality may enter into agreements with third party companies to serve advertisements and information to Site users. Vinra hospitality may use its cookies when working with these companies to provide them information regarding use of the Site or to serve you advertisements when you visit our Site. These companies may use the non personal Information about your visit to make available goods and services of interest to you.

You may change the settings on your Internet browser to reject cookies at any time, but it will make your use of the Site less convenient.

• Law Enforcement/Legal Processes/Other Uses

Vinra hospitality may disclose Personal Information to comply with the law or a court order, subpoena or other legal process, as requested by a governmental or law enforcement authority. We may also disclose Personal Information when we in good faith believe that it is either necessary to protect our property or is otherwise necessary. Vinra hospitality may also disclose Personal Information to any of its sister concerns, or to any entity with which it merges or to which it sells any assets.

Prevention of unauthorized access of your Personal Information

To prevent unauthorized access, disclosure and improper use of your Personal Information, and to maintain data security, we have established appropriate physical, electronic, and managerial safeguards to protect the Personal Information we collect. Although Vinra hospitality takes reasonable steps to safeguard and to prevent unauthorized access to your Personal Information, it cannot be responsible for the acts of those who gain unauthorized access and Vinra hospitality make no warranty that we will prevent unauthorized access to your Personal Information.